NXTCONNECT / FAQ
Questions, answered.
Everything here is drawn from how the layer actually works. If something is missing, write to hi@nxtconnect.ai.
What is the governed intelligence layer?
It is the layer between your tools and AI. It connects every system you run on, unifies the data into one picture of your business inside your own cloud account, governs what AI can see and do, and puts AI agents to work — for sales, service, operations, finance, marketing and knowledge.
Who owns the data and the cloud account?
You do. Everything runs in an AWS, Microsoft Azure or Google Cloud account in your name, in the region you choose. Your data stays yours, and if you ever leave, the account, the data and the system stay with you.
What happens in the free 7-day Data Audit?
We map every tool your business runs on and what lives inside each one, find the agents worth building first, and hand you the plan. It is free, takes seven days from kickoff to readout, and the plan is yours to keep — whatever you decide.
What does it cost?
The Data Audit is free. Every build after it is a fixed price, quoted after your audit — so the price is based on your actual systems, not a guess. There are deliberately no price lists on this site.
Can you connect tools that have no API?
Yes — that is a core part of the layer. Legacy desktop software, industry portals, on-premise servers, PDFs and scans come in through exports, forwarded email, document ingestion and, where it helps, vendor approval. Once inside, they behave like any other source.
Which AI models do you use?
You never pick a model and you are never locked into one. Each task is routed to the model that does it best — OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Amazon Bedrock, Mistral or Llama — with automatic failover when a provider stumbles.
How is personal data protected?
Personal data is detected and redacted before anything reaches a model, every answer respects who is asking and what their role allows, and your data stays in the UK, EU or US region you choose. Built for GDPR and UK GDPR.
What actually leaves our cloud?
Your raw data: nothing — it is connected and indexed inside your account. The model APIs you approve receive only the governed, redacted context for the task at hand. We receive operating metrics and logs so we can run and improve the system.
Which agents can you build?
Agents for every part of the business: lead and proposal agents in sales, support and voice agents in service, scheduling and reporting in operations, invoice chasing in finance, content in marketing, and knowledge agents that answer from your own history with sources. If your biggest job is not on the list, we build the agent for it.
Is this actually live anywhere?
Yes. Madisan, the AI lead agent we build and operate for Prevou, answers inquiries for 30+ UK estate agencies — 20k+ inquiries captured and answered, with a 3-minute median from lead to booked viewing. SIS International Research runs 20 TB+ of research — part of a $700M+ data estate — on the layer in its own Google Cloud. Two further engagements run under NDA.
How do approvals and guardrails work?
You decide what goes in and what can come out. The actions you choose wait for a person to approve them, access follows roles, and every answer and every agent action lands in the audit trail — so nothing happens off the record.
Do you work in German?
Yes — the site, the systems and the team work in English and German. Frederike has spent years on AI adoption with DACH Fortune 500, DAX and Mittelstand companies, and we prepare your system for EU AI Act reviews including the required AI disclosure.
Still curious? Start with the audit.
Book the free 7-day Data Audit. We map every tool you use, find the agents worth building first and hand you the plan.
